Manuka Orchard Accessibility Statement

Our Commitment

At Manuka Orchard, we believe the web should be open and accessible to everyone. We’re committed to ensuring that our website can be enjoyed by all people - regardless of ability, technology, or circumstance.

Standards We Follow

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognised standards for making websites accessible.

Our efforts include:

Designing pages with clear structure and headings
Using readable fonts and sufficient colour contrast
Ensuring images have descriptive alternative text
Supporting screen readers and keyboard navigation
Making forms easy to use and understandable

Ongoing Improvements

Accessibility is a journey, not a one-time fix. We regularly review and update our website to improve usability for all visitors. If you encounter a barrier while using our site, please let us know so we can fix it.

What You Can Do

If you need help accessing any part of our website, we encourage you to reach out. We’ll do our best to provide the information or service in a way that works for you.

Feedback & Contact

We welcome your feedback on accessibility. If you have questions, suggestions, or encounter any issues, please contact us:

Email: thehive@manukaorchard.com

Phone: +64 27 667 7589

Address: Paengaroa, Bay of Plenty, New Zealand

We aim to respond to accessibility feedback within 5 business days.

Complaints

If you are not satisfied with how we address your concern, you may contact the New Zealand Human Rights Commission at www.hrc.co.nz or the Office of the Privacy Commissioner at www.privacy.org.nz.

Our Promise

At Manuka Orchard, our mission is to support people and communities - and that includes making sure our online presence reflects the same care. Accessibility matters to us because people matter to us.